|Remuneration:||– R20000 Basic salary|
|Own transport required:||Yes|
Brandnew Creative Agency are looking for a multi-talented social media manager that will be responsible for the management and strategic implementation of social media activities for a variety of our clients.
- You will have a proven track record of successfully delivering social media activity in a B2C environment.
- You will have a high level proficiency on social media platforms with an in-depth working knowledge of Facebook, Twitter, Google+, LinkedIn, Pinterest, Instagram and YouTube (including paid campaigns) and the ability to deliver marketing and communications campaigns.
- You will have a passion for social media and enjoy keeping up to date with the latest news and trends and sharing this with others. You will need to be team-focused, a logical thinker, a self-starter and quick learner with initiative, excellent English communication skills (written and verbal) and have strong management and influencing skills.
- Respond timorously and appropriately to user comments and queries
- Measure the impact of social media on the overall marketing campaigns
- Monitor trends in social media and and provide feedback to line managers and wider audience
- Escalate queries on social media platforms in a timely manner to meet the SLA’s
- Advise on the development of social media applications and promotions
- Capture product feedback from client engagements and share with management
- Engage with bloggers online to drive coverage
- Ensure management of one’s productivity
- Ensure all customers queries are addressed in the least amount of time possible
- Maintain consistent brand tone and voice,
- Educate consumers on how to help themselves
- Be proactive in finding solutions and answers from the company
- Stay up-to-date with developments in the company, our products and services
- Three+ years of social media management experience with community management responsibilities
- Proficient in social media reporting tools and management tools: Sprout Social, Hootsuite etc.
- Previous agency experience.
- Experience in management of multiple social platforms.
We need free thinkers, hard workers and people who enjoy a cold beer/mojito.
Brandnew Creative Agency
+27 21 424 2699