Johannesburg Water is looking for Call Centre Agents
Call Centre Agent (Social Media) X2– 6 Months Contract
Closing Date: 06 April 2016 – (Grade 18) R15 380- R18 530- R21 680 – (REF NO: JW297/2016)
Primary Purpose: To attract and interact with targeted virtual communities and networks users
Key Responsibilities: Update of social media (Twitter and Facebook). Engage with clients through social media. Log calls and obtain a reference numbers on behalf of clients. Update services interruption on company website. Liaise service interruption on company website. Liaise with media team on service interruption.
The candidate for this post should possess the following attributes.
- Grade 12
- 6 months experience in service delivery via social media (Facebook and Twitter)
Please forward your CV to : [email protected], quoting the relevant reference and job title in the subject line of your correspondence.
In terms of the Company’s EE Plan the designated groups below are targeted for this position . Preference will be given to Persons with disabilities.
