Discovery 6 x Contact Centre Learnerships

Intern Learnership 

Closing Date: 2014/01/31

Tracking Number: KVD324-042

Job Title: Intern Learnership

Business Unit: Discovery Health

Department: Performance Services

Location: Knowledge Park, Cape Town

KEY PURPOSE

Discovery is offering the opportunity of a lifetime for 6 of South Africa’s brightest young people to join our contact centre learnership.

CANDIDATES FOR THE CAPE TOWN REGION ONLY

The Learnership programme consists of structured learning components combined with practical/workplace experience which totals to 1 350 learning hours. The qualification is Unit Standard Based and the programme is registered with the Insurance Sector Education and Training Authority (InSeta) and will be accredited by the South African Qualification Authority (SAQA).

The focus of this Learnership will be on providing services in a contact centre environment.

Please note: This opportunity is being advertised in accordance with the company’s Employment Equity initiatives.

THE LEARNER WILL ACHIEVE THE FOLLOWING BENEFITS FROM THIS PROGRAM:

Obtain a recognised and portable qualification in Contact Centre operations.

Gain access to the industry with a better employment profile.

Competencies:

Strong English communication skills

Self – motivated with a desire to learn

Good interpersonal skills

Basic computer skills

QUALIFICATION & EXPERIENCE        

Candidates must:

Be South African Citizens

Hold a valid & recognised Matric with Maths(Minimum D Symbol) & English (Minimum C Symbol on Standard Grade) and a 2nd Language (Minimum D or Level 4)

Learners must have achieved at least two languages at Matric (Minimum D symbol or Level 4)

Not be engaged in post matric studies or formal employment

Not have completed any previous Learnership

Be between the ages of 18 and 30 years

Have effective communication skills in the English language

Possess basic computer skills

Express a keen interest in administration, contact centre and customer service

Please note:

The cost of attending interviews and any relocation cost is for the account of the candidate. Discovery will not reimburse any costs incurred.

GUIDELINES FOR APPLYING TO THE LEARNERSHIP:

Please ensure that you apply for only 1 of the Learnerships advertised and that you meet the minimum criteria in order to be eligible for the Learnership

You must have a valid SA ID

Please also have your Matric subjects and symbols on hand as you need to input this information on your application.

How to Apply

Click here to apply online

Equity Statement

Preference will be given to applicants from designated groups and suitable internal candidates in line with Discovery’s policies.